About these Terms
1.1 These Terms apply to any purchase of Products from the British Council through an online shop or platform (the “Online Shop”).
1.2 Please read these Terms carefully before you submit your order. By clicking “I agree to the terms and conditions of sale” before placing an order, you are confirming that you agree to be bound by these Terms.
If you do not accept these Terms, you will not be able to order any Products from the Online Shop.
Please pay particular attention to the cancellation terms set out below in Part 2, sections 4 and 5.
1.3 These Terms are structured in the following parts (in addition to this introduction):
Part Title Description
Part 1 Definitions These terms apply to all orders.
Part 2 General Terms and Conditions These terms apply to all orders.
Part 3 Terms and Conditions of Use of Digital Content These terms apply if you have ordered any Digital Content. These terms take precedence over the General Terms and Conditions.
Part 4 Special Terms and Conditions These are specific terms (if any) that apply in the location in which you are normally resident. These terms take precendence over the General Terms and Conditions and Terms and Conditions of use of Digital Content.
Part 5 Additional Terms and Conditions These relate to additional terms applicable to specific Products and take precedence over the rest of the Terms.
2. About the British Council
2.1 The UK Charity operates in different countries through local branch and/or affiliated offices as well as locally incorporated subsidiaries (which together, including the UK Charity, are “British Council Entities”).
2.2 The Online Shop is run by the UK Charity but the Products are sold either by the UK Charity or another British Council Entity. The Online Shop will clearly indicate to you whether the UK Charity or another British Council Entity is selling the Product to you – the entity selling the Product will enter into the Contract with you for the supply of that Product and will be the “British Council” for the purposes of these Terms.
2.3 If both the UK Charity and another British Council Entity are selling Products to you then you will have one contract between you and the UK Charity (for the Products the UK Charity is selling) and another contract between you and the other British Council Entity (for the other Products). Both contracts will be on these Terms.
2.4 In summary:
Product sold by Your Contract is with (and the "British Council" is):
The UK Charity The UK Charity
Another British Council Entity The British Council Entity selling the Product to you.
1. Definitions and interpretation
The following definitions and rules of interpretation apply in these Terms.
Additional Terms and Conditions means the additional terms and conditions set out in Part 5 of these Terms and sets out any additional provisions which relate to a particular Product.
British Council means the UK Charity or other British Council Entity selling the Products to you as notified to you in the Online Shop and the Order Confirmation.
Blended Product means any single Product which is a combination of Face to Face Content and Digital Content (whether real time or self-access content).
British Council Entities is defined in the introduction to these Terms.
Cancellation Period means the 14 day cancellation period for certain Products further described in clause 5 of the General Terms and Conditions.
Complaints Page means the complaints page.
Contact us means the contact us page.
Contract means the legally binding contract between you and the British Council on these Terms.
Digital Content means any Product or part of a Product that is delivered online (including any online digital content and online services and whether real time content or self-access).
Face to Face Content means any Product or part of a Product which is a taught Product and where you are physically present to access it in person (eg, face to face teaching at premises of the British Council).
General Terms and Conditions means the terms set out in Part 2 of these Terms.
Materials means the Products and any associated hard or soft copy materials.
Online Shop is defined in the introduction to these Terms.
Order Acknowledgement means the order acknowledgement displayed to you in the Online Shop and which shows that the British Council has received your order and is processing it.
Order Confirmation means an order confirmation emailed to you in accordance with clause 1.3 of the General Terms and Conditions.
Payment Processor means the British Council’s designated third party payment gateway provider.
Products means goods, services and digital content available to purchase through the Online Shop and includes exams and subscription services and tickets for events.
Start Date means the date that you first access the Product (whether that be the course start date, the date you first access any Digital Content or another date).
Special Terms and Conditions means the terms (if any) set out in Part 4 of these Terms and which set out any additional local law variations to the General Terms and Conditions.
Terms means these terms and conditions of sale (including the introduction, these definitions, the General Terms and Conditions, the Terms and Conditions for Use of Digital Content, the Special Terms and Conditions and the Additional Terms and Conditions) and any other documents referred to in them.
Terms and Conditions of Use of Digital Content means the terms set out in Part 3 of these Terms.
UK Charity means the British Council entity incorporated in England and Wales by Royal Charter and registered as a charity (under number 209131 in England and Wales and number SC03773 in Scotland), whose registered office is at 10 Spring Gardens, London, SW1A 2BN.
you means the person agreeing to these Terms.
(a) References to Parts are to the parts of these Terms and, unless stated otherwise, references to clauses in a Part are to the clauses of that Part.
(b) Any words following the terms including, include, in particular, for example or any similar expression are illustrative.
(c) Any references to calendar are to the gregorian (western) calendar and any reference to day means calendar day, or month means calendar month.